Plain Language

Our Commitment to Clear Communication

IBM Z Club is committed to writing and communicating in plain language. We want our content to be clear, concise, and easy to understand for all readers.

Clear Writing

We use simple, straightforward language that our readers can understand the first time they read it.

Focused Content

We organize information to address what our readers need to know.

Accessibility

We ensure our content is accessible to people of all abilities and backgrounds.

Plain Language Guidelines

Writing Principles

  • Use active voice
  • Write short sentences
  • Choose common, everyday words
  • Define technical terms
  • Use consistent terminology
  • Address the reader directly

Document Organization

  • Start with the most important information
  • Use descriptive headings
  • Include only necessary information
  • Use lists and tables to break up text
  • Provide clear navigation

Examples of Plain Language

Instead of:

"The aforementioned protocols must be adhered to prior to system access being granted."

We write:

"Follow these steps before you can use the system."

Instead of:

"It is imperative that all personnel utilize the designated methodology for data submission."

We write:

"Please submit your data using the form below."

Training and Resources

We provide training and resources to help our staff write in plain language:

Feedback

We welcome your feedback on how we can make our content clearer and more useful. If you find content that's difficult to understand:

Email: [email protected]

Phone: (765) 455-9007

Use our online feedback form